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How to Enter in a Support Ticket

Step One: On the upper right, click “Submit a Ticket.”

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Step Two: Enter in your work email address. If you already have an account, you may select to login.

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Step Three: Fill out the details of your request or issue that you are experiencing. Please be sure to include specific examples/details of your request. You may attach screenshots or any related files to the ticket request.

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Step Four: When finished click “Submit My Ticket”

Step Five: After your ticket has been submitted, you will receive a confirmation message similar to the below with your ticket number. In addition, a copy of your ticket will be emailed to you. You will receive updates on your ticket via email. You may also return to the portal home and login to view the status of this ticket, or any other tickets you may have open.

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